Refund policy

RETURNS & EXCHANGES

All items pass quality control checks before shipping, therefore all items purchased on rasifiwa.com/rasifiwa.art are Non-refundable.

Items damaged during shipping can be exchanged within 5 days of receiving and must be unused with all original labels still attached, original packaging, and sales invoice. The customer will be responsible for all shipping and exchange costs.

All personalized and made-to-order creations can not be returned for exchange or refund.

All of the above is upon RASIFIWA’s discretion.



Please contact customer care at info@rasifiwa.com
For private viewing in Dar es Salaam, Tanzania contact +255 691 800 000