Shipping policy
At Rasifiwa, we are committed to providing reliable and efficient shipping to ensure your order arrives safely and on time. This Shipping Policy outlines important information about processing times, delivery estimates, and shipping procedures.
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays. Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery status.
Delivery times vary depending on your location and selected shipping method. Standard shipping typically takes 5–10 business days, while international shipping may take 7–21 business days. Please note that delivery times are estimates and may be affected by customs processing, carrier delays, or unforeseen circumstances.
Shipping costs are calculated at checkout based on your destination and order size. Rasifiwa is not responsible for delays caused by incorrect shipping information provided by the customer. Please ensure your address details are accurate before completing your purchase.
In the event of a lost or damaged package, please contact us within 7 days of the expected delivery date. For all shipping-related inquiries, email us at benettongemstz@gmail.com
Rasifiwa reserves the right to update this Shipping Policy at any time.